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Shockingly honest, high quality service and they stand behind their work. Family run and clean, and Vic the owner is one of the easiest people to talk to, taking the time to explain what's wrong in layman's terms and spelling out your options. Not the cheapest, not the priciest, but you get very good service for your buck. I've sent dozens of friends his way.
I'm not sure why this shop is named "Jack's Lube Service", because it is owned and run by Vick, and he does work on every make and model of car including luxury cars. In short, I have never met a more competent and ethical mechanic than Vick, and I have been taking my cars to him for years. I own both a Nissan Maxima and a Porsche 911, and Vick has done great work at super fair prices every time on both cars. He has even had me get below the car to see what he is working on and explained everything that is going on and what he is fixing and why. If you are interested in anything to do with cars, Vick will tell you everything in as much detail as you want. He has a wall full of master mechanic certificates and is an encyclopedia on car repairs on about any car you could think of.I made the mistake once of taking my Nissan to a mechanic close to my work in Encino to have the alternator replaced. I took my car back to Vick when the alternator failed again a year later. Vick called me down to his shop that day to show me that the alternator had never been replaced the first time, even though I paid for this. It was obvious from the condition of the brushes in the alternator that it was not replaced the year before. The mechanic at the first shop simply blew the dust out of my alternator and managed to get it working again, but charged me a fortune to "replace it." Vick felt bad about me being ripped off and sent my alternator to be rebuilt, at no markup of his own, to a place that charged a fraction to do the work. The cost was a fraction of the bill from the year before, and my Nissan has been running great since. I made the mistake of letting a friend drive my Porsche, and this guy managed to burn out the clutch by drag race starting the car from a red light. Vick charged me half of what it would cost at a Porsche dealership to replace the clutch. The clutch has worked perfectly for the two years since. I have recommended several friends to Vick, and all have said that they will not take their car to any other mechanic again. A co-worker at my office got a $2,400 quote at the dealership for "needed work" when she took her PT Cruiser in for a 60,000 mile dealer checkup. I told her to told her to take her car to Vick, and she did. Vick explained that half the work on the estimate (including replacing the timing belt) did not, in fact, need to be done anytime soon and showed her other work that the dealership missed that did need to be done. Vick charged $800 in total, and this co-worker's car has run without any problems for two years since. The lock to the trunk of my Maxima was frozen so badly that I managed to snap a key trying to open it. I expected a nice bill for a replacement lock from the dealership and took it to Vick. Vick was out, but his father, who had his own shop in Israel years ago, sprayed some gasoline in the lock and had me try to open it again. Sure enough, the unfroze and started working again just like new. Vick's father said, "Have a nice day" and said there was no charge for this as I gladly drove away. I could go on, but you get the idea.
I recently was in the market for buying a used car for one of my kids and took the cars to Jack's for a mecahnical inpsepction and was pleasantly surprised at the thoroughness of their inspection. They not only checked the engine and ran all the trouble codes, but inspected the car from inside, outside and underneath. They revealed many minor issues that the seller was able to repair and ultimately the car has performed perfectly since I bouhgt it. They drove the car as well and were able to tell me information that Carfax just couldnt. As a result we bought the car and have been very pleased with its performance. I would highly recommend Jack's for knowledge competence, thoroughness and a fair price you can't go wrong with them.
