What is the Consumer Assistance Program?
The Bureau of Automotive Repair (BAR) manages and administers the Consumer Assistance Program (CAP). CAP allows California consumers to retire a qualified vehicle and receive $1000 or $1500 if they meet low income eligibility requirements. Additionally, the Consumer Assistance Program gives up to $500 of financial assistance towards emission related repairs for vehicles that failed their smog check.
How can I retire my vehicle?
You can retire you vehicle at any time and for any reason. However, you and your vehicle must meet the vehicle retirement requirements in order to receive $1000 or $1500 if you meet low income requirements.
How can I get financial assistance to repair my vehicle?
If your vehicle fails the smog check and you meet income requirements along with the repair assistance requirements, you can receive up to $500 towards emission related repairs. A co-payment of $20 is required and goes towards diagnosis and repairs.
How i can apply for CAP?
You must first complete and submit an application for CAP before retiring or performing any repairs if you want any financial assistance. Consumer Assistance Program Application.
How long does approval take?
Once the application is submitted, applications are processed within 7 to 10 business days. Same day application processing is available at any of the BAR’s 12 office locations. Once approved, you will receive a Letter of Eligibility along with further instructions.
Where can I repair my vehicle through CAP?
You must repair your vehicle at Gold Shield stations under contract and licensed with the BAR. Do not perform any repairs without prior approval through CAP. To find a Gold Shield station near you, use the search feature of the site and filter by Gold Shield.
Where can I retire my vehicle?
You must retire your vehicle at a dismantler licensed and under contract with the BAR. If seeking financial assistance, do not dismantle your vehicle without prior approval and receiving your Letter of Eligibility. List of dismantlers
For more details on the Consumer Assistance Program, download and read the application.
